How to track your orderUpdated 9 months ago
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Tracking Orders
šStay in the loop with your delivery! You can track your order on our status page or sign up for SMS updates.
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How to Access the Order Status Page
After your order ships, we'll email you a tracking number linked to the USPS website. You'll also see a clickable link to yourĀ order status pageĀ in your account on our website.
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How to sign up for SMS Notifications
Want updates on your phone? On yourĀ order status page, click the opt-in button to get SMS notifications.
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If there's an Issue your delivery, we can help. The most common issues we are aware of are:
- Shipped orders that are haven't been delivered: If your item has shipped but hasn't arrived, check your order status page. If there are no updates in 5 business days, contact our Customer Care team via theĀ chat below.
- Delivered but you don't have it: If it says delivered but you haven't received it, pleaseĀ use the chat belowĀ to reach our Customer Care team. We're here to help!
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