Returns

Refunds

Interested in working with us? Visit www.cxcollective.com/gorgias

CX Collective Website

Schedule an Exploratory Call

CX Collective

Returns, Exchanges and Refunds

Which payment methods do you accept?

Can I cancel my order?

Change order details

How to place an order

How to place a subscription order

Orders

How to track your order

Order Tracking

Carrier Contact info

Shipping Policy

What countries/regions do you ship to?

How much does shipping cost?

Shipping Info

How to report a missing item from your order

Delivery Issues

Orders, Shipping and Delivery

How to process a return

Return Methods

Gift Returns

Refund Eligibility

Refunds Process

How to check refund status

Create Account

Password Reset

Update contact info

Update Shipping Info

User Profile Updates

Sign up for loyalty program

See my points

Combine points and offers

Referrals

Loyalty and Rewards

Unsubscribe from email/sms article

Update Communication Preferences

Account Management, Subscriptions, Loyalty and Rewards

Product Manufacturing Info

Product standards

Ingredient, Standards and Manufacturing

Locations

Policy on product samples

Shopping Options

Product Info

Payment methods accepted

How to check your gift card balance

How to purchase gift cards

How to use your gift card

Payment Methods and Gift Cards

Trouble using coupon/discount codes

Price adjustment policy

Discounts and Promotions

Payments, Pricing and Promotions

Report an issue with website

Give feedback on an experience or product

Give Feedback

🫶🏽Get in touch with CX Collective

Contact Us